We handle your data safely
When you place an order with us, we use your personal data to handle it properly. We may then pass on your personal data to our delivery service to have the order delivered to you. We also receive information about your payment from your bank or credit card company.
For this we use your name and address, shipping and billing address, e-mail address, telephone number, IP address and payment details. We need this because of the contract we conclude with you. We keep this information until your order has been completed and seven years afterwards (that is the legal retention obligation).
Providing to third parties:
We work with certain companies that may receive the above-mentioned personal data from us. We work together with:
Our payment provider
Our postal companies
Our accounting program
About data processing
Below you can read how we process your data, where we save it, which security techniques we use and for whom the data are transparent.
Web store software
WordPress website / webshop
E-mail and mailing lists
Payment service provider
We use the Payment Service Provider Pay.nl to process (part of) the payments in our webshop. Pay.nl processes your name, address and residence details and your payment details such as your bank account or credit card number. Pay.nl has taken appropriate technical and organizational measures to protect your personal data. Pay.nl reserves the right to use your data to further improve the service and to share (anonymised) data with third parties. In the case of an application for a deferred payment (credit facility), Pay.nl shares personal data and order data with post-payment service providers. All the above-mentioned guarantees with regard to the protection of your personal data also apply to the parts of Pay.nl’s services for which it engages third parties. Pay.nl does not store your data longer than permitted by the legal deadlines.
Shipping and logistics
If you place an order with us, it is our job to have your package delivered to you. We use the services of MyParcel to carry out the deliveries. It is therefore necessary that we share your name, address and residence details with MyParcel.